
Last updated: June 20, 2025
These Terms supplement and incorporate the Cuppa Subscription Agreement. Purchasing or redeeming Credits means you accept both documents.
3.1 Credits appear in your account upon payment confirmation.
3.2 A Credit is consumed when an Author accepts your request; consumed Credits are non-refundable.
3.3 If an Author declines or fails to respond before the stated acceptance deadline, the Credit automatically returns to your balance.
4.1 Authors must deliver the Reviewed Work within the timeframe shown at checkout (typical—72 hours, not guaranteed).
4.2 You may request one round of minor edits within seven (7) calendar days of delivery. New facts, major rewrites, or scope changes require an additional Credit.
5.1 No direct engagement. For twelve (12) months after an Author’s last interaction with you through the Marketplace, you will not employ, contract with, or otherwise engage that Author outside the Cuppa platform without Cuppa’s written consent.
5.2 First violation—warning. Cuppa will issue a written warning and may freeze relevant Credits while investigating.
5.3 Repeated or egregious violations—suspension. A second breach, or an initial willful circumvention, may result in immediate suspension or termination of Marketplace access and forfeiture of unused Credits.
5.4 Public availability exception. Authors may advertise their services publicly; the obligation falls on you not to solicit them off-platform.
6.1 Except for Author Profile Elements, you own all IP in the Reviewed Work once delivered and accepted.
6.2 The Author grants you a perpetual, worldwide, non-exclusive, non-transferable license to display:
a. Their name, credentials, headshot, and bio; and
b. Their editorial commentary embedded in the Reviewed Work.
6.3 You may not use the Author’s likeness in paid advertising, endorsements, or materially altered versions without fresh approval.
If you materially modify the Reviewed Work after acceptance, the Author may request removal of their attribution. You must comply within ten (10) business days.
All Credit sales are final except as provided in § 3.3. Prices exclude applicable taxes, which you agree to pay.
9.1 Author warranties. Contributions are original; expertise claims are accurate; no knowing infringement of third-party rights.
9.2 Customer warranties. All source material you supply is rights-cleared; you will not present the Reviewed Work in a misleading or unlawful manner.
The Marketplace and all content are provided “as is.” Cuppa disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. No guarantee of search-engine performance, traffic, or revenue.
Cuppa’s aggregate liability arising out of or related to a Credit purchase will not exceed the fees you paid for that specific Credit bundle. Neither party is liable for indirect, incidental, or consequential damages.
Each party will indemnify, defend, and hold the other (plus officers, directors, and agents) harmless from third-party claims arising from breach of § 9 or misuse of the Reviewed Work.
13.1 Grounds. Cuppa may suspend or terminate Marketplace access for material breach (including § 5), fraud, or legal-compliance reasons.
13.2 Effect. During suspension you cannot redeem Credits or interact with Authors; consumed Credits remain non-refundable.
13.3 Reinstatement. Cuppa may reinstate access after confirming corrective action in its sole discretion.
This Agreement is governed by Delaware law, USA, excluding conflict-of-law rules. Disputes will be resolved by binding arbitration under AAA Commercial Rules in Wilmington, Delaware. Prevailing party may recover reasonable attorneys’ fees.
Cuppa may update these Terms with seven (7) days’ notice via the dashboard or email. Continued use of Credits after the effective date constitutes acceptance.
If any provision is unenforceable, the remaining provisions stay in effect. You may not assign Credits or this Agreement without Cuppa’s prior written consent.
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These Terms are provided for informational purposes only and do not constitute legal advice. Please consult your attorney for guidance specific to your situation.